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HomeStar Services & Contracting, LLC ("HomeStar," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at thehomestarservice.com, communicate with us via phone, text message, email, or our online forms.
We may collect personal information you voluntarily provide, including: your name, phone number, email address, home address, and project details when you request a free estimate, contact us by phone, submit an online form, or send us a text message. We also automatically collect certain information when you visit our site, including IP address, browser type, device type, pages visited, and time spent on pages through standard analytics tools.
We use the information we collect to: respond to your estimate requests and inquiries; communicate with you about your project including scheduling, updates, and reminders; send project reminders and updates via text message if you have opted in; improve our website and services; and comply with legal obligations. We do not use your information for unrelated marketing purposes.
By texting HomeStar Services & Contracting at (317) 279-4798 or by providing your phone number and consenting to receive text messages, you agree to receive text messages from HomeStar related to your project inquiry, including appointment reminders, project updates, and scheduling communications.
Program Name: HomeStar Services & Contracting Project Communications
Message Frequency: Message frequency varies based on your project status and communication needs. You may receive messages related to estimate scheduling, project updates, appointment reminders, and follow-up communications.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive text messages from HomeStar unless you re-opt in.
Help: For assistance, reply HELP to any message, or contact us directly at (317) 279-4798 or eric@thehomestarservice.com.
Consent Not Required: Consent to receive text messages is not required as a condition of purchasing any services from HomeStar Services & Contracting.
No Sharing: We will not share your phone number or text messaging opt-in data with any third parties for their marketing purposes. Phone numbers collected for SMS communication will only be used by HomeStar Services & Contracting for the purposes described in this policy.
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our business (such as Jobber, our project management software), provided they agree to keep your information confidential and use it only for the services they provide to us. We may also disclose information when required by law, regulation, or legal process, or to protect the rights, property, or safety of HomeStar, our clients, or others.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. We use Google Analytics and similar tools to understand how visitors interact with our site. These tools collect anonymous usage data. You can control cookies through your browser settings.
Our website may contain embedded content from third-party services including Google Reviews (via Elfsight), YouTube videos, and Jobber forms. These services may collect information about you according to their own privacy policies, which we encourage you to review independently.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information at any time by contacting us at eric@thehomestarservice.com or (317) 279-4798. We will respond to your request within a reasonable timeframe, typically within 30 days.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
HomeStar Services & Contracting, LLC
Fishers, Indiana
Phone: (317) 279-4798
Email: eric@thehomestarservice.com
Website: thehomestarservice.com